J. Jill CEO will retire next year

After taking the post in early 2021 amid the retailer’s financial distress, Claire Spofford introduced an operational control that analysts find encouraging.

Lowe’s debuts marketplace, plans store fleet growth

The company will also extend its rural offerings, expand jobsite delivery and teased initiatives that are expected to deliver $1 billion in annual savings.

Shoppers projected to return $890B in merchandise this year

According to an estimate by the National Retail Federation, returns will amount to 16.9% of retailers’ annual sales in 2024.

Walmart CEO predicts grocery inflation will continue in early 2025

The retailer also aims to grow sign-ups for Walmart+ after initially downplaying the membership program, Doug McMillon said at a Morgan Stanley event.

Outfox Hospitality faces $3.8M in labor penalties

The Illinois Department of Labor seeks back wages from the bankrupt retailer for failing to give workers 60 days’ notice before they were laid off.

Macy’s speeds up store closures to amp up turnaround

The retailer also said that for nearly three years an employee hid about $151 million in delivery expenses but that the fraud didn’t affect sales.

The Backroom: Amazon Haul and the state of retail

Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.

Over half of holiday shoppers already use or plan to use AI

According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.

GameStop eyes more store closures amid 20% sales drop

The gaming retailer swung to a profit in Q3 even as it announced an exit from Germany and warned of higher store closures than previous years.

Why Google Shopping turned holiday gift-giving into a game show

A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.

Chewy returns to member growth with better site experiences

A more convenient in-app experience and positive responses to veterinary clinics helped drive customer growth at the pet goods retailer.

TikTok Shop sales surpass $100M on Black Friday

The platform reported that sales tripled compared to last year, even as its future in the U.S. is uncertain.

Walmart’s Bettergoods, Target’s Dealworthy are fastest-growing private labels

A recent Numerator report found that both brands, which launched earlier this year, have already reached a notable number of households.

Reebok undergoes layoffs tied to footwear business

Sparc, which runs the sportswear brand’s U.S. operations, is making cuts as it transfers some of its Reebok licenses.

NYSE moves to delist The Container Store

The home retailer has made several moves this year to strengthen its financial position as consumer reticence around discretionary spending persists.

Target launches generative AI gift finder

The Bullseye Gift Finder debuted with a focus on toys and provides shoppers with personalized product recommendations. 

Tatcha to launch at Ulta Beauty

About 30 of the brand’s products will be available on the beauty retailer’s website, including its Water Cream and Dewy Skin Cream.

Petco narrows net loss to $16.7M in Q3 as turnaround efforts gain momentum

The company has made several executive appointments this year as it works to implement various merchandising changes.

Activist firms demand Macy’s consider options for Bloomingdale’s

The department store is winding up the year as it began, with investors on its case — this time it's Barington Capital Group and Thor Equities.

After 2 quarters of cuts, Ulta raises guidance

The beauty retailer, which notched a 1.7% sales gain, also announced that Chief Merchandising Officer Monica Arnaudo will retire in spring 2025.

Best Buy launches scheduled parcel delivery

The capability, live in several U.S. markets, allows customers to select a two-hour delivery window up to a week in advance.

Merrell taps Under Armour veteran as chief product officer

In addition to spending nearly 11 years at the athletics brand, Noreen Naroo-Pucci also has experience from Mizzen+Main and Calvin Klein.

Winners and losers of Black Friday 2024

With deals all spread out and e-commerce surging even on Thanksgiving Day, the red-letter event seems to be losing its punch.

Peloton’s new app is focused on strength training

The connected fitness company wants to draw more customers, particularly millennial men, to its platform.

Foot Locker’s loyalty revamp shows early signs of success

The footwear company’s overhauled loyalty program and mobile app contributed to more digital purchases even as overall sales declined.