Operations


  • Perfect Corp expands into luxury fashion with Wannaby acquisition

    The company was acquired from Farfetch so Perfect Corp can broaden its virtual try-on capabilities into categories like shoes, bags and apparel. 

    By Jan. 2, 2025
  • Person holds a phone that shows Buy with Prime and PayPal.
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    Courtesy of Amazon
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    What Amazon is doing to fight fake reviews

    Reviews are a cornerstone of Amazon’s business, so it is battling bogus customer reviews with strict policies, proactive detection and enforcement action.

    By Kristen Doerer • Jan. 2, 2025
  • Trendline

    Inside retail supply chains

    Companies looking to curry favor with customers, trim logistical expenses and improve efficiency, are reorganizing operations.

    By Retail Dive staff
  • An array of Amazon Kindle, Echo and Fire TV devices in brown paper boxes with company branding.
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    Permission granted by Amazon
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    Amazon boosts recycled content, reduces inks for device packaging

    In addition to the sustainability measures for Kindle, Echo and Fire TV products, the company added a tactile feature to aid consumers with visual impairments.

    By Katie Pyzyk • Jan. 2, 2025
  • A Big Lots storefront with a cloudy gray sky
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    Nate Delesline III/Retail Dive
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    Big Lots’ new deal could keep up to 400 stores open

    Under the transaction, Variety Wholesalers would acquire at least 200 stores and up to two distribution centers, saving jobs in the process.

    By Dec. 30, 2024
  • An Express storefront at King of Prussia mall in Pennsylvania
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    Permission granted by Express
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    These 5 retailers closed stores in 2024

    In ‘a very difficult business,’ retail store closings typically signal more about an individual company than the industry overall, one analyst says.

    By Nate Delesline III • Dec. 27, 2024
  • The exterior of a DXL Men's Apparel store
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    "Destination XL Group - DXL (51788714899).jpg" by Ajay Suresh is licensed under CC BY 2.0
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    Destination XL gets offer to go private

    The big and tall men’s apparel retailer “would be far better served” as a private company, Fund 1 says.

    By Dec. 26, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Doug Stephens looks to 2025 and beyond

    The retail and brand expert discusses the hype around AI, how marketers can preserve human creativity and his optimism about the future.

    By Retail Dive Staff • Dec. 26, 2024
  • Neiman Marcus store in Friendship Heights, Maryland
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    Daphne Howland/Retail Dive
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    Saks Global names new leadership as it completes $2.7B Neiman Marcus acquisition

    Saks CEO Marc Metrick will lead the expanded company, while chief merchant Tracy Margolies will take over as Bergdorf Goodman’s president. 

    By Dec. 24, 2024
  • store front of Party City
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    Daphne Howland/Retail Dive
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    Party City to close all stores in bankruptcy

    About 14 months after emerging from Chapter 11, the retailer finds itself in bankruptcy court once again. This time, it’s liquidating.

    By Dec. 23, 2024
  • An organized closet display featuring The Container Store's "Custom Spaces" branding.
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    Courtesy of The Container Store
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    The Container Store files for bankruptcy, but it’s business as usual

    Thanks to an agreement with most of its term loan lenders, the retailer will keep its stores and website open and emerge as a private company.

    By Dec. 23, 2024
  • A Big Lots storefront with a cloudy gray sky
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    Nate Delesline III/Retail Dive
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    Big Lots to start going-out-of-business sales

    The move comes as the company lays off over 500 employees at its corporate headquarters.

    By Dec. 20, 2024
  • A warehouse worker pushes a large cart of packages.
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    Courtesy of Amazon
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    Amazon, OSHA reach settlement over worker safety

    Nine of 10 citations were withdrawn, though the e-tailer has agreed to pay more than 90% of the penalties and inspections continue, according to the Department of Labor.

    By Dec. 20, 2024
  • Walmart cart outside of a Florida supermarket on Nov. 18 24
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    Joe Raedle via Getty Images
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    The Weekly Closeout: Walmart to invest $1.3B in Chile and what Nike’s stumble means for Foot Locker

    The big-box retailer’s plans include 70 new stores across Chile, while the sportswear giant’s DTC about-face could be a boon to Foot Locker.

    By Retail Dive Staff • Dec. 20, 2024
  • An Amazon warehouse employee wearing a festive hat scans a package.
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    Octavio Jones / Stringer via Getty Images
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    Retail hiring down 5% in November

    A shift in seasonal hiring from traditional retail roles to transportation and warehousing positions is underway, according to a new report.

    By Howard Ruben • Dec. 20, 2024
  • A Dollar Tree storefront with parked cars and blue skies
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    Nate Delesline III/Retail Dive
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    Dollar Tree names Michael Creedon permanent CEO

    Creedon, the retailer’s chief operating officer, has been serving as interim chief since November and takes the helm as it navigates several major initiatives.

    By Dec. 19, 2024
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    Spencer Platt via Getty Images
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    Amazon workers on strike amid the holiday rush

    Thursday’s action at various Teamsters locals comes days after the release of a Senate report critical of working conditions at the e-retailer’s warehouses.

    By Dec. 19, 2024
  • Exterior shot of a Birkenstock store.
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    Courtesy of Birkenstock
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    Birkenstock closes out its fiscal year on a high note

    The German footwear brand is carefully calibrating its wholesale and direct-to-consumer strategies, with plans to grow its store count by 50% next year.

    By Dec. 19, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    CFPB swats at retail credit cards

    The federal agency warned companies issuing credit cards about illegal tactics, specifically calling out promotions that turn into “bait-and-switch” offers.

    By Lynne Marek • Dec. 19, 2024
  • A storefront with riding mowers, wheelbarrows and other garden equipment out front.
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    Courtesy of Tractor Supply
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    Tractor Supply plans big last-mile delivery upgrade

    The retailer’s multiyear initiative will lead to more bulky products delivered via its in-house network, Chief Supply Chain Officer Colin Yankee said.

    By Max Garland • Dec. 19, 2024
  • The outside of a Best Buy store.
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    Bruce Bennett / Staff via Getty Images
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    Best Buy leans on distribution upgrades for faster delivery

    The electronics retailer opened a new distribution center in Texas and upgraded technology at a New York facility.

    By Philip Neuffer • Dec. 19, 2024
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    photo of Dillard's at Illinois Centre Mall by Mike Kalasnik; Macy's photo and composite by Daphne Howland/Retail Dive
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    Deep Dive

    Should Macy’s be more like Dillard’s? Maybe.

    Activist investors are focused on finances, but the struggling department store may benefit more from studying its rival’s retail chops.

    By Dec. 19, 2024
  • A black and white police car is parked in front of a Walmart store at night
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    Nate Delesline III/Retail Dive
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    Walmart tests in-store body cameras for employees

    The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.

    By Dec. 18, 2024
  • With puffy clouds in a blue sky, bushes surround a store with the name "JC Penney" in white letters. The store entrance is a brick arch.
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    "JC Penney" by Mike Mozart is licensed under CC BY 2.0
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    J.C. Penney loss narrows in Q3 as sales declines continue

    The department store has more flexibility than others attempting a turnaround, but ongoing top-line weakness clouds its longer-term prospects.

    By Dec. 18, 2024
  • An Express storefront at King of Prussia mall in Pennsylvania
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    Permission granted by Express
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    SEC charges Express with failing to disclose $1M in perks to former CEO

    The agency did not impose a penalty, though, in part because the apparel retailer self-reported.

    By Dec. 17, 2024
  • Worried man sitting on a couch looks at a laptop.
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    Kosamtu via Getty Images
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    Slow website? It’ll cost you.

    Three-quarters of consumers have simply abandoned a cart because of a slow website, Liquid Web found.

    By Kristen Doerer • Dec. 17, 2024