Technology
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Perfect Corp expands into luxury fashion with Wannaby acquisition
The company was acquired from Farfetch so Perfect Corp can broaden its virtual try-on capabilities into categories like shoes, bags and apparel.
By Kaarin Moore • Jan. 2, 2025 -
Amazon boosts recycled content, reduces inks for device packaging
In addition to the sustainability measures for Kindle, Echo and Fire TV products, the company added a tactile feature to aid consumers with visual impairments.
By Katie Pyzyk • Jan. 2, 2025 -
Trendline
What's shaping the e-commerce landscape?
From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.
By Retail Dive staff -
What Amazon is doing to fight fake reviews
Reviews are a cornerstone of Amazon’s business, so it is battling bogus customer reviews with strict policies, proactive detection and enforcement action.
By Kristen Doerer • Jan. 2, 2025 -
Sponsored by Radar
[Podcast] Geolocation and the Customer Journey
Find out how geolocation tools bridge the gap between physical and digital shopping.
By Retail Dive's studioID • Jan. 1, 2025 -
Podcast
The Backroom: Doug Stephens looks to 2025 and beyond
The retail and brand expert discusses the hype around AI, how marketers can preserve human creativity and his optimism about the future.
By Retail Dive Staff • Dec. 26, 2024 -
Sephora announces 2025 Accelerate program cohort
This latest class marks a decade since the launch of the incubator program, which three years ago pivoted to focus on BIPOC founders.
By Xanayra Marin-Lopez • Dec. 20, 2024 -
Best Buy leans on distribution upgrades for faster delivery
The electronics retailer opened a new distribution center in Texas and upgraded technology at a New York facility.
By Philip Neuffer • Dec. 19, 2024 -
Walmart tests in-store body cameras for employees
The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.
By Nate Delesline III • Dec. 18, 2024 -
Bloomingdale’s adds fulfillment option for luxury DTC brands
Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.
By Tatiana Walk-Morris • Dec. 18, 2024 -
Slow website? It’ll cost you.
Three-quarters of consumers have simply abandoned a cart because of a slow website, Liquid Web found.
By Kristen Doerer • Dec. 17, 2024 -
AI to influence over $200B in holiday sales
That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report.
By Tatiana Walk-Morris • Dec. 17, 2024 -
Deep Dive
Nordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.
The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say.
By Daphne Howland • Dec. 16, 2024 -
Over half of holiday shoppers already use or plan to use AI
According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.
By Xanayra Marin-Lopez • Dec. 12, 2024 -
Chewy returns to member growth with better site experiences
A more convenient in-app experience and positive responses to veterinary clinics helped drive customer growth at the pet goods retailer.
By Bryan Wassel • Dec. 12, 2024 -
TikTok Shop sales surpass $100M on Black Friday
The platform reported that sales tripled compared to last year, even as its future in the U.S. is uncertain.
By Tatiana Walk-Morris • Dec. 11, 2024 -
Target launches generative AI gift finder
The Bullseye Gift Finder debuted with a focus on toys and provides shoppers with personalized product recommendations.
By Tatiana Walk-Morris • Dec. 10, 2024 -
Peloton’s new app is focused on strength training
The connected fitness company wants to draw more customers, particularly millennial men, to its platform.
By Tatiana Walk-Morris • Dec. 9, 2024 -
Best Buy launches scheduled parcel delivery
The capability, live in several U.S. markets, allows customers to select a two-hour delivery window up to a week in advance.
By Max Garland • Dec. 9, 2024 -
E.l.f. brings shopping to the speakeasy with Virtual Luxe Lounge
The beauty brand’s 3D online experience allows members of its loyalty program to shop holiday product drops and access exclusive coupons.
By Jessica Deyo • Dec. 9, 2024 -
Etsy shuffles C-suite, elevates Depop CEO to chief growth officer
At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.
By Tatiana Walk-Morris • Dec. 6, 2024 -
Shrink down at Dollar General after backing away from self-checkout
Hurricanes took a toll in the third quarter and into the fourth, leading the discounter to lower its guidance slightly for the year.
By Daphne Howland • Dec. 5, 2024 -
Cyber Monday spending hits $13.3B: Adobe
It remains the biggest online shopping day, but the five-day period starting on Thanksgiving brought in over $41 billion online.
By Nate Delesline III • Dec. 3, 2024 -
Why Google Shopping turned holiday gift-giving into a game show
A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.
By Chris Kelly • Dec. 3, 2024 -
Over half of consumers turn to TikTok for gift inspiration
Shoppers are seeking out videos of unboxing products, customer reviews and user experience to sway their purchasing decisions, per an MGH survey.
By Tatiana Walk-Morris • Dec. 2, 2024 -
Dollar General hires technology, distribution execs
Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.
By Howard Ruben • Dec. 2, 2024